As readers of this blog know, I worked at ABC News and CNN before launching Phillips Media Relations, my media and presentation training firm, in 2004.
I still have many friends who work in news, and some have commented to me that media trainers make their lives more difficult. Theyâre right, of courseâwithout media trainers, inexperienced (and even many experienced) spokespersons would be much more likely to blurt out anything that comes to their mind, no matter how damaging those comments might be.
Thatâs bad for spokespersons, but itâs great for journalists seeking exciting copy.
But what those same journalists are less likely to acknowledge is that experienced journalists often hold the vast majority of the power when interviewing a person without much media experience. As an example, watch this video interview with Lane DeGregory, a Pulitzer Prize winning journalist with The Tampa Bay Times.
Based on watching this video, I have little doubt that Ms. DeGregory is an honest, thoughtful and sensitive journalist. But sheâs also an experienced reporter who uses tricks of the trade to get people to say things they otherwise wouldnât.
Ms. DeGregory uses those skills to elicit information from otherwise reluctant spokespersons and write excellent feature stories, such as the painful âThe Girl In The Window.â But some other reporters use similar strategies for more nefariousâor at least âgotchaââpurposes. And thatâs where media training can help even out the balance of power between an experienced scribe and an inexperienced interview subject.
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Like many investigative or feature journalists, Ms. DeGregory uses common ground to get people talking. In her case, she discusses âdogs, kids, and carsâ to find shared experiences.
But it was her final point that Iâve never heard before; she wants to interview subjects in their bedrooms. From the standpoint of getting targets of features to talk, her approach makes a lot of sense. In business or political situations, of course, few reporters would invite themselves into your bedroom for an interview (not without landing on the front page of a tabloid, anyway), but they might look for similar ways to put you at ease. âGoing to lunchâ is a notorious favorite, especially when the spokesperson has a few drinks that loosen their lips.
The next time you hear a journalist complain that media training tilts the balance of power too far in the spokespersonâs direction, you might acknowledge that thatâs occasionally trueâbut remind them that the imbalance often runs the other direction, as well.
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